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Online store www.tinaprimum.lv terms of use

  1. General Terms
    1. Site owner and administrator is FIRM
    2. Order items online store www.tinaprimum.lv through customer agrees to the sale of goods (hereinafter - Regulations) to be explained below.
    3. These Regulations, as well as easily deployed product information is in the public oferta.
    4. The relationship between the Customer and the Seller governed by Latvian legislation.
    5. Seller reserves the right to amend these Terms and Conditions.
  2. Registration
    1. Order processing is available to the Customer without registration on website.
    2. Seller is not responsible for the accuracy and true position in relation to the information given to the Customer's order.
  3. Order desining and deadlines
    1. The customer can place an order by phone or independently ordering forms site.
    2. You design an order, the Customer shall indicate the following information:
      1. Client and / or the Order Recipient Name
      2. Delivery address
      3. Contact phone
      4. E-mail address
    3. After successful execution of order, the Customer by e-mail will be sent information about the order status. Order Status indicates that the processing stage in the customer's order.
    4. If the Customer formalized goods orders in quantities exceeding the quantity of goods specified in the Seller's warehouse, the Seller shall inform the Customer by sending an e-mail to the electronic address indicated by the Customer during registration. Customer has the right to pay and receive the goods in a quantity which item is available from stock or cancel the order given position or, as an alternative solution for the seller to accept a proposal for ordering the suspension until the specified product will be available to the Seller within 7 working days, the Seller shall be entitled to the full to cancel this order.
    5. The goods receipt date is dependent on the timely payment of the order by the Client, the supply of the region and addresses of the relevant delivery service work, which ensures the delivery of the order and is not directly dependent on the Seller.
    6. You can easily placed information materials can not fully reflect the characteristics of goods (including color, size, technical parameters form). Before ordering Customer has the right to refer to the Seller for product details clarification. If the Customer has not appealed to the Seller after detailed explanations, it is considered that the Client presentation order, no doubts about the characteristics of the product.
    7. In the event that the goods are not in stock Seller adequate amount, including the Seller of independent reasons, Seller shall have the right to cancel the given position in customer orders, informing the customer by sending a notice to the e-mail address provided by the Customer indicated at registration.
    8. In cases where the Customer waives partially or fully paid but unsent or undelivered orders, canceled the order amount will be returned to the Customer.
    9. online store www.tinaprimum.lv inserted in the description of goods is for information only and the information given does not lead to the legal relationship between the visitors and online store owners. Product description may not correspond to the buyer's information request criteria.
    10. www.tinaprimum.lv online store owners are not responsible for color image display parameters of the transfer of the buyer.
  4. Supply
    1. The supply of goods is carried out on all Latvian regions and EU countries.
    2. The seller does everything depends on it to comply with specified terms of delivery, but despite this, there may be delays in the delivery of the Product directly from the Seller independent reasons.
    3. Goods accidental loss or damage to the risk passes to the Buyer when the Customer receives the order.
    4. Where the product has been delivered to the Client, it is lost mail (courier) Service staff in the time of delivery, the Seller shall reimburse the Customer the paid value of the supply of goods and only after the Seller has received from the postal service or proof of loss compensation.
    5. Delivery options are listed in the "Delivery".
    6. Each supply of goods value calculation is made in calculating the specific goods or the entire weight of the order, supply regions and types and are described at the last stage of ordering.
    7. The order will be delivered to the Customer or a person specified in the Order, the Order of the recipient.
  5. Good’s Payment
    1. The price is specified site. In the event were given the wrong contracted price, the Seller at the earliest opportunity inform the Customer to rescind or confirm the Customer's order. If you contact the Customer is not possible, the order will be considered null and void. If the order was paid, the Seller returns the payment amount.
    2. Payment sites were described in the section "Payment".
    3. The order is accepted for further processing only after all of the value of the order amount is paid to the Seller. Order Product is reserved to the section "Payment" indicated a limited time.
    4. Ordering Payment is made by bank transfer.
    5. Where a company IK "Tina Primum" there is a reasonable suspicion that the operation was fraudulent in nature, the Seller shall be entitled to cancel the order.
    6. The seller has the right to grant the Client a discount on products and offer the Customer to participate in the bonus program. Seller has the right to amend them unilaterally.
  6. Good’s Returns
    1. The Customer is entitled to withdraw from the ordered goods within 14 days of its receipt. Return is possible only if the roducēt is stored in external appearance and consumer properties of its original packaging and labeling.
    2. The Customer shall not be entitled to withdraw from the individual characteristics of the goods where the goods can be used only Customer who bought it.
    3. In the event that the Customer has the right of withdrawal of the goods and he refuses to Sub-paragraph 6.1 of the purchased items in order: Seller shall pay the full value of the returned goods, except shipping costs of those goods.
    4. According to the buyer with the Consumer Protection Act, Seller shall have the right to refuse to accept the return of the Product to the Buyer, rodu some cases, to withhold a refund if the roducēt is not returned in the original packaging, the packaging has been seriously damaged, it is noticeable slight traces of use, such as: scratches, izrāvumi, cosmetic foot and similar defects.
    5. Customer is entitled to 14 days of receipt of goods to roducēt goods purchased from analogical when these goods dimensions, color, shape, size or equipment unhappy customer on the condition that has been saved Product appearance, consumer characteristics and its original wrapper. About analogous roducēt delivery from the Customer will be charged an additional fee.
    6. If, for a moment, when the Customer returns the goods to be exchanged for the purposes Seller has no analogous Goods Customer shall be entitled to withdraw from the implementation of these provisions and to demand the return value of the goods.
    7. The funds are returned to the Client in the manner used by the Client, the payment of orders, or at the customer’s written request the funds can be transferred to the Client details specified under the condition that the Seller for such a possibility.
    8. In the case of the cash returns Customer coincides with the return of goods, the Seller returns the amount specified in a way that is analogous to that form of payment.
    9. The details of the arrangements for the return of funds can be found at the section „Returns”.
    10. The consumer is responsible for quality and safety throughout the retention of the right to refusal of flow during the period.
    11. The use of a roducēt launch of the Consumer confirms that the roducēt complies with the Order and is not refundable.
  7. Intellectual property
    1. All site published textual information and graphic images copying is prohibited. At stationed brands, trademarks and logos belong to their respective owners.
  8. Guarantees and responsibility
    1. Seller is not be liable for losses suffered by the Client as a result of the incorrect use.
    2. Seller is not responsible for the content of external sites and functionality.
    3. Seller has the right to give away or otherwise transfer its rights and obligations in their mutual relations with the Customer to third parties.
    4. Good’s descriptions online store www.tinaprimum.lv is purely informative in nature and use of this information does not create a legal obligation between the visitor and the establishment of an online store owner. Product description of accuracy may not meet the demand of customers for information criteria.
    5. Online www.tinaprimum.lv shop owners are not responsible for color image display parameters of the transfer of the buyer.
  9. Confidentiality and Security of private information
    1. Customer information for Ordering, the Customer shall provide the following information:
      1. Name;
      2. E-mail address;
      3. Contact;
      4. Goods delivery address;
    2. Customer’s use of the information provided.

      Vendor uses customer information for the purpose of:

      1. To perform its obligations in relation to the Customer;
      2. Site evaluation and analysis of the work;
      3. Client information on collections or additions to the conduct of promotions.

      The seller has the right to send Customer advertising and informative statement. If customers do not want to receive from the seller of such content notifications, he may send an appropriate notification by e-mail at the address: info@tinaprimum.lv

    3. Seller’s disclosure of information obtained.
      1. The seller shall not disclose the information received from the Client. Is not considered a violation of information on the Customer Transfer agents and third parties who operate in accordance with the Seller contracts with a view to the Client in front saitību accepted for execution.
      2. It is not considered a breach of disclosure rules, corresponding to the Latvian legislation
      3. The seller receives the IP address information for the site www.tinaprimum.lv visitors. This information is not used for the purpose of the visitor's personal determination.
    4. Seller is not responsible for the Customer at the public in the form of the information provided.
    5. Usage of the data on the client's side

      To improve the functionality and user experience of the online store the website employs cookies - small files that are saved on the client's side. By using our online store you agree to the usage of cookies.

    6. Regarding the data on the client's side

      Data on the client's side is a collection of small text files, temporarily stored by the user's browser cache on the user's device. This data is not used for identifying users or advertisement. The stored data is used to improve the effectiveness of the workflow, for example, they allow the contents of your cart to be saved in order to be editable and recoverable after you close the browser's window.

    7. Data control and deletion

      Data on the client's side is automatically deleted once the session ends, or according to the browser's configuration. The user may manually delete this data by clearing the cache of their browser. Moreover, storage of such data may be blocked using the browser's cache settings. Please keep in mind, that in this case some features of the online store will be unavailable.

    8. Data used by partners

      Our online store employs data provided by partner application "Google Analytics", created by "Google Inc". "Google Analytics" data is used for analysis of the website's usage statistics in order to adapt the website to the users' needs. You can find detailed information about "Google Analytics" on this website. If you do not want the information on your actions to be accessible to the "Google Analytics" application, you should activate the Google Analytics Opt-out Browser Add-on.

  10. Others rules
    1. The relationship between the Customer and the Seller governed by Latvian legislation.
    2. The question which has arisen or in case of disputes, the Customer by telephone or via e-mail, addressed to customer service. All disagreement hand as far as possible be addressed through negotiations. If no agreement is reached, the dispute will be referred to the court in accordance with Latvian legislation.
    3. If the court will declare null and void any of these Terms shall not mean that the other provisions of these Rules shall be considered as null and void.

Description of the terms